OK Baji Privacy Policy
— Your Data, Protected

01 Introduction

ok baji is committed to protecting the privacy of every player who uses our platform. We understand that when you share your personal information with us, you're placing trust in ok baji — and we take that responsibility seriously.

This Privacy Policy applies to all services offered on ok baji, including account registration, deposits and withdrawals, live casino games, sports betting, and any promotional activities. It also applies to your use of the ok baji mobile app.

This policy should be read alongside the ok baji Terms and Conditions. If you have any questions about how ok baji handles your data, our support team is available 24/7 and will be happy to help.

02 Data We Collect

ok baji collects the following categories of personal data from players:

ok baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

ok baji collects your personal data through the following methods:

• Direct interactions — when you register an account, make a deposit, contact support, or fill in any form on ok baji.
• Automated technologies — when you browse ok baji, we automatically collect technical and usage data via cookies, server logs, and similar tracking tools.
• Third-party payment providers — when you deposit or withdraw via bKash, Nagad, Rocket, or other approved payment methods, those providers share transaction data with ok baji.
• Identity verification services — ok baji may use third-party KYC providers to verify your identity documents during the account verification process.
• Game providers — our partner game studios may share gameplay data with ok baji to support platform operations and responsible gaming monitoring.

04 How We Use Your Data

ok baji uses your personal data for the following purposes:

• To create and manage your ok baji account and verify your identity.
• To process deposits, withdrawals, and other financial transactions on ok baji.
• To provide customer support and respond to your queries or complaints.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To monitor gameplay patterns and enforce responsible gaming measures where necessary.
• To send you account-related notifications, such as deposit confirmations and security alerts.
• To send you promotional communications about ok baji offers and bonuses, where you have opted in to receive them.
• To improve the ok baji platform, personalise your experience, and develop new features.
• To comply with our legal and regulatory obligations.

05 Legal Basis for Processing

ok baji processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide the ok baji service you have signed up for, including account management and payment processing.
• Legal obligation — ok baji is required by law to collect and retain certain data for anti-money laundering, fraud prevention, and age verification purposes.
• Legitimate interests — ok baji processes some data to protect the security of the platform, prevent abuse, and improve our services, where these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, ok baji relies on your explicit consent, which you can withdraw at any time.

06 Data Sharing

ok baji does not sell your personal data. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy. These include:

• Payment processors — to facilitate deposits and withdrawals on ok baji.
• Identity verification providers — to verify your age and identity as required by our operating standards.
• Game software providers — to deliver the games available on ok baji and support fair play monitoring.
• Fraud prevention services — to detect and prevent fraudulent activity on the ok baji platform.
• Regulatory and law enforcement authorities — where ok baji is legally required to disclose information.

All third parties who receive data from ok baji are required to handle it securely and in accordance with applicable data protection standards. ok baji does not permit third parties to use your data for their own marketing purposes.

07 Cookies and Tracking Technologies

ok baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our site. Cookies are small text files stored on your device when you visit ok baji.

The types of cookies ok baji uses include:

• Essential cookies — required for ok baji to function correctly, including keeping you logged in and processing transactions. These cannot be disabled.
• Analytics cookies — help ok baji understand how players navigate the platform so we can improve the experience. These are only set with your consent.
• Preference cookies — remember your settings and preferences, such as language and display options, to personalise your ok baji experience.
• Security cookies — used to detect and prevent fraudulent activity and protect your ok baji account from unauthorised access.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of ok baji.

08 Data Retention

ok baji retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. The specific retention periods we apply are:

• Account and identity data is retained for a minimum of five years after account closure, in line with anti-money laundering requirements.
• Financial transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for three years from the date of the interaction.
• Technical and usage data collected via cookies is retained for up to 24 months.
• Marketing consent records are retained for as long as you remain opted in, plus three years thereafter.

Once the applicable retention period has expired, ok baji will securely delete or anonymise your personal data so that it can no longer be linked to you.

09 Security Measures

ok baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

• All data transmitted between your device and ok baji is encrypted using SSL/TLS technology.
• ok baji servers are hosted in secure, access-controlled data centres with 24/7 monitoring.
• Internal access to player data is restricted to authorised personnel on a strict need-to-know basis.
• ok baji conducts regular security audits and vulnerability assessments to identify and address potential risks.
• Passwords are stored using industry-standard hashing algorithms and are never stored in plain text.

10 Your Rights

As a player on ok baji, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team.

• Right of access — you can request a copy of the personal data ok baji holds about you at any time.
• Right to rectification — if any of your data held by ok baji is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — in certain circumstances, you can request that ok baji delete your personal data. Note that some data must be retained for legal reasons.
• Right to restrict processing — you can ask ok baji to limit how we use your data in certain situations.
• Right to data portability — you can request that ok baji provide your data in a structured, machine-readable format.
• Right to withdraw consent — where ok baji processes your data based on consent (such as for marketing), you can withdraw that consent at any time.
• Right to object — you can object to ok baji processing your data for direct marketing purposes at any time.

ok baji will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, and we will notify you if this is the case.

11 Minors

ok baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use ok baji or provide any personal information to us.

If ok baji becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ok baji, please contact our support team immediately.

12 Changes to This Policy

ok baji may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how ok baji uses your personal data, we will notify you by email or via an in-platform notification before the changes take effect. Your continued use of ok baji after any update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ok baji handles your personal data, please get in touch with us. We're here to help and will respond to all privacy-related enquiries as quickly as possible.

• Email: [email protected]
• Live Chat: Available directly within the ok baji platform
• Support Hours: 24/7, every day of the year

For questions about your rights or to submit a data access request, please email us with the subject line "Privacy Request" and include your registered ok baji account email address so we can locate your records quickly.